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there are many ways you can contact us, depending on what you have to say and how quickly you want to say it! Either way, we love hearing from you.
Questions about your current order
Try the restaurant first - you’ll find their number on the order confirmation screen and in the order confirmation email we sent you right after you placed your order.
If they can’t help you, use the live chat feature on your confirmation screen.
Questions about other stuff
Check out our help section for answers to many of questions. If you don’t find what you’re looking for you can email us at customerservice@Urbanbite.com and we’ll reply ASAP. Please leave a contact telephone number if you’d like us to call you back.
Or if you fancy chatting you can call us on 0845 867 7069 during lunch and dinner times (12pm-2pm and 6pm to 11pm).
Comments, suggestions and pats on the back
your thoughts and reactions are invaluable to us. We are dedicated to evolving and expanding Urbanbite.com in partnership with our customer community – after all, you’re the people using the site day in, day out. So if you have any suggestions, requests or ideas – please share them with us on generalfeedback@urbanbite.com
Our offices:
Urbanbite Ltd
29th Floor
One Canada Square
Canary Wharf
London E14 5DY
Click here to refer a restaurant.
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